sans-serif;\">This year Arrowhead team members demonstrated their commitment to helping families by donating more than 20,000 items –including 6,000 diapers, 14,000 baby wipes, shampoos, lotions and more.  </span></p><p><span style=\"font-family: Arial

A teller at one of our branches had a frequent member come to his teller station. He shared this story with us:

 

“We have a member that frequents our branch and he is always talking about how hard money is to come by. He keeps his elderly father full time and he has a lot of health problems himself. I don't recall ever seeing him smile until the other day when I mentioned one of our fantastic products; the HELOC. He had mentioned that his house was paid for but he was afraid if he put his father in the nursing home they might try to take the home away. This is when I asked him if anyone has ever talked to him about our HELOC. I sent his information over to our HELOC Specialist and within a few weeks he was approved. He was able to consolidate all of his credit cards into one low payment at 3.50% and do a lot of much needed home repairs. This member is a completely changed person. Every time he comes into the branch